The Ice Queen in the Sweltering South

As the nation swelters in these early summer months, it seems fitting to explore the city’s history with a small relief we may take for granted: ice. Not until 1856 did regular Richmonders have access to a truly cold drink on a summer day. The luxury was brought to us by David King, an immigrant from Northern Ireland, who opened an office and ice house at 1811 East Cary Street. At his dock on the Kanawha Canal, he began to receive schooners from Maine, loaded with frozen slabs of the Kennebec River.

That’s right—the first commercial ice available in Richmond was shipped all the way from Maine. Twenty-inch slabs sailed hundreds of miles down the seaboard, up the James River, and into the canal. They were then stored in a huge hole in the ground so they would not melt in our summer heat. Ice from the Kennebec River had a reputation for sparkling clarity and cleanliness. Despite this, and despite its obvious allure to a sweaty southern city, ice was not immediately popular here. The cost made it inaccessible for many. Also, palates that had been drinking lukewarm or hot beverages for a lifetime were probably unaccustomed to the switch. Ice was largely used by restaurants, hospitals, and the wealthy in the antebellum era. Drivers delivered the slabs by horse-drawn wagon. King had enough business to keep him afloat until the Civil War, in which he fought on the Confederate side. But he returned from the First Battle of Manassas sick. He was unable to keep up with the increasing demands of the ice business.

Too ill to work, David King left the operation of his ice business to his brother-in-law, John McGowan. King died in 1872, as his family knew he would. He left a widow and seven children. But in 1874, the family received another blow, this one a complete surprise: John McGowan died suddenly, in July, at the height of the ice season. With this, King’s widow, Jane, needed a new person to run her family’s business if she was to keep herself and her seven children fed. But the ice business was tricky and required much foresight and experience. Contracts with Maine suppliers were signed in early winter, without any clue of the next season’s weather. Everyone lived in fear of a mild Maine winter or a sweltering Virginia summer. And the product itself was as volatile as the business. She very quickly decided that the person to run the ice house must be herself.

Jane King, Undated, Cook Collection, The Valentine

Jane King had worked behind the scenes at her husband’s business, mostly as a bookkeeper. She knew the business well, though she also well knew the prejudices she would face. Few male workers, let alone sea captains, would take orders or do business with a woman in the 1870s. On top of that, an economic depression had taken hold in 1874 and her brother had taken out a new mortgage on the canal-front property right before he died.

At the age of 44, Jane King determined that the only way to step into the role of an ice dealer was to do so boldly. She reopened under her name and took out a color ad on the front cover of the 1875 city directory: MRS. JANE KING DEALER IN ICE.

V.50.112.29, Jane King Advertisement, Circa 1880, The Valentine

Soon after Mrs. Jane King took over the ice house, she met a captain on her dock and told him where and how to unload. He refused to do anything a woman told him to do. She then refused to pay him. The stand-off ended quickly in her favor. In another instance, a crew grew so irate at her audacity to be a boss that they poured varnish over the ice they had just delivered. She docked the value from her payment. Predictably, men in the business began calling her the Ice Queen behind her back, as she remained cool and firm and businesslike through these protests. She earned a reputation as a serious businesswoman who would not be cowed. Within two years of taking the helm, the family business was out of the red.

Jane King did more than keep the ice house running. She expanded and thrived, even as ice’s ever-growing popularity brought on competitors. One main rival, Richmond Ice, opened in 1881. They alone received over 100 ice schooners a year and could store 3,000 tons of ice in a mammoth hole on Canal Street. To stay competitive, King innovated and embraced new technologies. With the rise of the railroads, she took full advantage of the tracks alongside the canal and began to ship ice not only around Virginia, but into West Virginia and the Carolinas. To beat competitors’ prices, she began storing her own winter ice from a spring pond on her suburban farm. She called it “country ice” and sold it at a 20% discount. She diversified with a coal and wood yard, to keep business strong in the winter months. An early adopter of the telephone, she was the first woman in the city to have a phone line in her name and the only woman listed in the city’s first telephone directory.

In 1881, King bought 205 N. 19th Street, one of the most illustrious homes in Richmond (still standing and now known as the Pace-King House). Her new home had two indoor bathrooms and running water in all the bedrooms. Living in luxury, she also maintained high standards for her product. If she noticed dirty ice coming off a ship, she let the captain know that he should clean his hold. If a railcar went astray and her ice melted, she made good use of her phone and collected damages from the railroad company. Her reputation for coolness came from the fact that she did not raise her voice in argument, though she did not shy from pursuing wrongs via lawsuits. By 1892, the operation had grown 700% and employed 30 men, and owned 14 ice wagons, seven coal wagons, and 40 horses.

In nearly 40 years, the basic logistics of the ice business changed very little. Sailed in from Maine, unloaded by crews, stored in the ground, and delivered by wagon; the slabs kept food fresh, hospitals running, and Richmonders cool. But a fundamental change did come in 1892, virtually overnight: an artificial ice plant opened here. The whole business model crumbled. Suddenly, ice could be made in vast quantities, onsite and on-demand. Without ice cutters in Maine, without ships, captains or docks, without gargantuan holes in the ground. Without living in fear of the weather. In response, Jane King did not balk. Before anyone else could do it, she contracted the entire output of the factory and stopped shipping from Maine entirely.

No amount of savviness could hold off the machine age. And it would not be long before more artificial ice plants sprang up in Richmond. The traditional ice companies needed to slim down and band together to survive. Only three years after artificial ice came here, in 1895, King and her three main competitors merged. King retired on a very generous stipend.

King’s career no doubt inspired other Richmond women who would pursue their own businesses. She obviously did not rid this city of prejudice. As soon as she knocked down a barrier, it essentially went back up for the next generation. This was the 19th century, after all. But you do not need to change an entire culture to affect change. Her most lasting impact, as evidenced by her nickname, was her behavior in the face of discrimination. She taught women how to succeed despite the culture. After shying away from a fistfight, King’s grandson once recalled her response. “Hold your own,” she scolded him. “Never back down.” It was the reason, after all, for her own success.

 

Much of the information for this blog post is from a the article “Ice Queen” by Helen Milius, published in the December 1959 issue of The Commonwealth.

The Valentine Partners with ARtGlass for Richmond’s First Wearable Augmented Reality Tours

FOR IMMEDIATE RELEASE

June 15, 2021

Contact: Susan Shibut

(804)-649-0711 ex. 322

sshibut@thevalentine.org

The Valentine Partners with ARtGlass for Richmond’s First Wearable Augmented Reality Tours

RICHMOND — The century-old Valentine, Richmond’s first museum, is now the city’s first institution to embrace the most imaginative touring technology: augmented reality on transparent smartglasses. They are partnering with ARtGlass, the Richmond-headquartered global leader in wearable AR for culture, to expand the public’s access to a thrilling way to engage with history.

Beginning in July, Valentine Tour Guides will lead the groundbreaking walking tour Monument Avenue: Origins and Reverberations. As guests are guided through the Monument Avenue Historic District, they will experience powerful storytelling using dynamic 3D visuals and compelling audio layered over real-life views of the neighborhood. For example, participants will see original source documents and period photographs from the era of the controversial monuments’ construction through modern protestor-led removal.

The tour was developed and piloted in 2020 to engage guests in meaningful dialogue about the factual history of systemic racism in Richmond and the nation, with the controversy over the Confederate monuments as a lens. Immediately the tour became oversubscribed, with extended waiting lists.

With the Valentine integrating this offering into its suite of walking tours, more city residents and visitors will be able to participate. The tour contents will evolve in real time as the situation on Monument Avenue develops, such as the potential removal of the Robert E. Lee monument.

“We’re committed to offering our guests new ways to engage with history,” said Liz Reilly-Brown, Director of Education and Engagement. “Wearable AR brings the past to visitors’ present in a way that is immersive, moving, and informative.”

The innovative format facilitates open conversations, accentuating interpretation with digital content that helps guests better understand these complex spaces, their history, and their broader significance. ARtGlass’ purpose-built software and strategies enable museums to deploy tour content on smartglasses, here on hardware produced by Epson.

ARtGlass has donated its services. The tour will be available for free to Richmond Public Schools and Title I students, thanks to funding from the Community Foundation for a greater Richmond, the Jackson Foundation, the Moses D. Nunnally, Jr. Charitable Trust, the REB Foundation, the Shelton Hardaway Short, Jr. Trust, VCU Health, and Wells Fargo.

“This is such a unique opportunity for us as a museum and each of us as Richmonders. Seeing historic sites as we’ve never seen them before will spark discussion about how we acknowledge Richmond’s past and move forward together,” said Valentine Director Bill Martin.

Lexi Cleveland, public historian, lifelong Richmond area resident and ARtGlass Vice President of Client Services stated “Honest, evidence-based conversations around our collective history are more important than ever. We are excited that the Valentine is willing to embrace this new technology and keep the dialogue going.”

Tours will begin Saturday, July 24 and Saturday, July 31 at 10 a.m. Future tour dates will be available on the Valentine’s online calendar.

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The Valentine has been collecting, preserving and interpreting Richmond’s 400-year history for over a century. Located in the heart of historic downtown, the Valentine is a place for residents and tourists to discover the diverse stories that tell the broader history of this important region.

ARtGlass, a global Augmented Reality technology company based in Virginia and Italy develops software and strategies that enable clients to easily arrange dynamic digital content over views of real-world objects and places through smartglasses, tablets, or smartphones. Over the past three years, ARtGlass has emerged as the world’s leading developer of wearable AR experiences for cultural sites and attractions, with millions of thrilled visitors at dozens of iconic places. Visit https://artglassgroup.com/.