Frequently Asked Questions

School Groups

Can my group visit the museum store?
Museum store visits are available, but must be pre-arranged in order to allow time for the visit.

How many chaperones can I bring?
School groups may bring one adult for every ten students (including teachers). Additional chaperones will be subject to program fees. Student aides are free.

My students are coming on buses, but I have several chaperones who are driving. Where can they park?
Additional chaperones can park in the Visitor Deck of the VCU Medical Center, accessible from 12th Street at Leigh Street. We will issue a voucher to cover the costs of parking. Space is limited in any downtown parking deck on weekdays. Carpooling is encouraged.

Adult Groups

How early do I need to schedule a group visit or slide lecture?
We request that you schedule at least 4 weeks in advance.

Is the Valentine wheelchair accessible?
Yes, but please let us know of your group’s special needs in advance of the program so that we may better accommodate you.

Does the Valentine have a museum store?
Yes, the museum store is located at the entrance to the museum. Please allow extra time for shopping.

How many people constitute a “group,” and do I need that many people to schedule a program?
You must have at least 10 people for programs or group admission to the museum.