The Valentine is committed to making our galleries and facilities accessible to everyone. You can find information below about accessibility, accommodations and more. Have questions or feedback? We would love to hear from you! Email info@thevalentine.org or call (804) 649-0711 xt. 301.
Access & Parking During Construction
The Valentine is open and accessible to the public while we undergo a renovation of our collection storage spaces. The museum parking lot is currently closed; we apologize for the inconvenience. Read about our available parking options here. If you would benefit from wheelchair accessible parking or have any questions about visiting and accessibility, please call our front desk at (804) 649-0711 xt 301 and we will be happy to help.
Wheelchair Accessibility
The Valentine’s campus, including the historic Wickham House, all bathrooms and the Valentine garden are fully accessible by wheelchair. The museum’s 10th street entrance has a wheelchair accessible ramp. If you would benefit from wheelchair accessible parking or have any questions about visiting and accessibility, please call our front desk at (804) 649-0711 xt 301 and we will be happy to help. The museum also has two standard wheelchairs available to borrow for visitor convenience.
Families
We love families! Admission for children under 18 always is free. Strollers are welcome in all galleries and an unattended coat room is available to store other bulky items. Public restrooms are equipped with changing tables.
Ideas to engage young visitors
- Imagine your visit! Prepare for visiting the museum by reading our social story “Visiting the Valentine: What to Expect at the Museum.”
- An activity book is available for all children at the front desk to use as you explore the museum.
- Find Wicky the Wickham House Rat! On your visit keep your eyes peeled for Wicky, our resident rodent historian, in the galleries. If you spot Wicky, let our front desk staff know and win a prize!
Spaces to take a break: Should you need a break, the museum has a number of quiet spaces you can visit, including the Valentine Garden.
Spanish
The Valentine offers Spanish exhibition materials for our core exhibition This Is Richmond, Virginia, located at the entrance to the galleries. Tours in Spanish can be arranged with two weeks notice by emailing education@thevalentine.org.
Hearing Accommodations
American Sign Language interpretation for events and tours is available with two weeks notice by emailing education@thevalentine.org.
Service animals
Service animals are welcome on the museum grounds and in the building.
Personal Care Attendants
Personal care attendants accompanying visitors with disabilities receive free admission to the museum (limit one attendant per visitor).
Richmond City Tours
The Valentine’s Richmond History Tours program provides guided tours across Richmond and people of all abilities are welcome to attend. If you have accessibility challenges or need any accommodations, please let us know in advance so we can best assist you. Email at tours@thevalentine.org or call 804-649-0711 x 301.
Additional Tips
For information about directions, parking, public transportation and more, click here.
For our Museum & Visitor Policies, click here.
