The Valentine is committed to making our galleries and facilities accessible to everyone. You can find information below about accessibility, accommodations and more. Have questions or feedback? We would love to hear from you! Email

COVID Response

Museum guests are encouraged to stay six feet away from other groups and wear masks when social distancing isn’t possible while visiting The Valentine, the Valentine First Freedom Center, or when taking part in programs or tours, regardless of vaccination status. Masks are available in the museum lobby.

Wheelchair Accessibility 

The Valentine’s campus, including the historic Wickham House, all bathrooms and the Valentine garden are fully accessible by wheelchair. The museum’s 10th street entrance (off the parking lot) has a wheelchair accessible ramp. The museum also has two standard wheelchairs available to borrow for visitor convenience. 


We love families! Admission for children under 18 always is free. Strollers are welcome in all galleries and an unattended coat room is available to store other bulky items. Public restrooms are equipped with changing tables. 

Ideas to engage young visitors 

  • Imagine your visit! Prepare for visiting the museum by reading our social story “Visiting the Valentine: What to Expect at the Museum.”
  • An activity book is available for all children at the front desk to use as you explore the museum.
  • Explore Hands on History- Visit the Wickham House Cellar to explore life in the past through trunks of touchable artifacts, and view a short film Separate Spaces Separate Lives about the lives of enslaved individuals in antebellum Richmond.
  • Find Wicky the Wickham House Rat! On your visit keep your eyes peeled for Wicky, our resident rodent historian, in the galleries. If you spot Wicky, let our front desk staff know and win a prize!  

Spaces to take a break: Should you need a break, the museum has a number of quiet spaces you can visit, including the Wickham House Cellar and the Valentine Garden.  


The Valentine offers Spanish exhibition materials for our core exhibition This Is Richmond, Virginia, located at the entrance to the galleries. Tours in Spanish can be arranged with two weeks notice by emailing 

Hearing Accommodations 

American Sign Language interpretation for events and tours is available with two weeks notice by emailing 

Service animals 

Service animals are welcome on the museum grounds and in the building. 

Personal Care Attendants 

Personal care attendants accompanying visitors with disabilities receive free admission to the museum (limit one attendant per visitor). 


Richmond City Tours 

The Valentine’s Richmond History Tours program provides guided tours across Richmond and people of all abilities are welcome to attend. If you have accessibility challenges or need any accommodations, please let us know in advance so we can best assist you. Email at or call 804-649-0711 x 301. 

Additional Tips 

For information about directions, parking, public transportation and more, click here.  

For our Museum & Visitor Policies, click here.